It’s a common sight at any non-profit event – a photographer is walking around, taking pictures of all the scenes at the event, capturing the night for the organization and its guests.
In most cases, those photos will be posted on the organization’s social media channels and the event page of the website, with a few maybe being used in other ways. After all, the organization wants to show how many of the community’s key players are at the event, believing that a “who’s who” at the event will draw other people to the next event.
However, what happens when you photograph someone who may not want to be seen at an event? What happens if you use the photograph in a sales piece asking for donations or membership? What happens if you film an event and use the B-roll at a major conference?
For the most part, using photographs in such a way will not cause an issue. After all, the people at the event are there to support the organization.
But, non-profit laws are there to protect that one person who may not want their image or likeness to be used in a donation or sales pitch. As such, any non-profit organization must take steps to protect itself.
The attorneys at The Orlando Law Group specialize in helping non-profit organizations in Orlando, Sanford, Winter Garden and Kissimmee with all of an organization’s essential legal needs, including what is needed for human resources and employment.
Florida Statutes are clear about consent requirements
For years, Florida has had very specific requirements as to the use of images and likenesses of individuals without consent.
Florida Statutes 540.o8 state:
(1) No person shall publish, print, display or otherwise publicly use for purposes of trade or for any commercial or advertising purpose the name, portrait, photograph, or other likeness of any natural person without the express written or oral consent to such use given by:
(a) Such person; or
(b) Any other person, firm or corporation authorized in writing by such person to license the commercial use of her or his name or likeness; or
(c) If such person is deceased, any person, firm or corporation authorized in writing to license the commercial use of her or his name or likeness, or if no person, firm or corporation is so authorized, then by any one from among a class composed of her or his surviving spouse and surviving children.
A couple of key points in this statute.
First, the use covered by statute is defined as “purpose of trade or for commercial or advertising.” While one could say that posting on Facebook is technically advertising, it is widely assumed that this means in a sales piece.
So, posting pictures with the text, “What a great event we had! Thank you for coming!” won’t cause issues. However, a post that says “Mayor John Doe helped find a cure for cancer at our event. Won’t you help too?” with a picture of Mayor Doe and a link to a donation page could cause issues if you aren’t prepared.
The second part of the law that is important here is that it says permission must be given through “express written or oral consent.”
We’re lawyers, so we believe it is best to get “express written consent,” not just verbal consent, to be sure your organization is covered.
A sign at the event does not go far enough
In many cases, you’ll see a sign at the door of an event that warns attendees that the event is being filmed or photographed and that their image may be used.
While the effort is in the right place, there are many issues that could arise. For instance, was the sign placed so that every single attendee was guaranteed to see it and act on it? That’s virtually impossible.
Even having it at every registration desk doesn’t guarantee everyone will visit the desk. Often, one person in the group checks in while the others go to the bar, the restroom or something else.
A sign at the entrance to the event? It can easily be missed if a large crowd enters at the same time.
On the PowerPoint? What about the people who were in the restroom or bar when it was on the screen?
Then, what happens if your event has a speaker of another language with limited English skills?
Finally, perhaps the biggest issue is the ability to opt out of the organization using someone’s likeness. The only option there is for the guests to leave the event, demand a refund and create ill will with the organization.
Put a waiver as part of the ticket-buying process
Perhaps the best way to prevent issues is to have a check box for attendees to agree to the photo waiver when they purchase tickets.
The waiver should include a rough outline of any type of use. It should include the specific event. It should be clear that by checking the box, the ticket purchaser understands the ramifications.
It should include a way to opt out, even if that means not buying a ticket. This part can be flexible.
You might be able to offer not to use any photos that show the person, but that could be very difficult for most events. For instance, if you’re running a marathon that draws 10,000 people, you can’t reasonably be held to a standard to exclude specific people from an event.
So, your opt-out might just be for the guest not to buy a ticket.
Here’s a great waiver from a non-profit in Maryland:
By entering an event or program of the Horizon Foundation, you are entering an area where photography, audio and video recording may occur.
Your entry and presence on the event premises constitutes your consent to be photographed, filmed, and/or otherwise recorded and to the release, publication, exhibition, or reproduction of any and all recorded media of your appearance, voice, and name for any purpose whatsoever in perpetuity in connection with the Horizon Foundation and its initiatives, including, by way of example only, use on websites, in social media, news and advertising.
By entering the event premises, you waive and release any claims you may have related to the use of recorded media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such record media.
You understand that all photography, filming and/or recording will be done in reliance on this consent. If you do not agree to the foregoing, please do not enter the event premises.
Of course, there could be some issues with this approach too. For instance, what if one administrative assistant registers multiple people for the event? What if the event planner is asked to register someone? If the governor attends, are you going to have him or her register themselves?
If the individual does not check the box, there could be issues.
Take it a step further sometimes
Remember, if you use someone’s image in a sales effort, you are often implying their endorsement of the product or service even if they didn’t give you a direct testimonial.
This particularly happens a lot in political mail where a candidate uses a photo of shaking hands with a governor or mayor, or with a popular non-profit. In Florida law, political candidates must have the endorsement in writing to be legal and there have been cases where someone on a mailer sent out a cease and desist letter.
The leaders of the Hope Community Center did just that when the former mayor of Apopka used their image on a flyer.
Those often make headlines, but sometimes that mayor or governor who attended your event doesn’t want to appear to be endorsing any organization to be fair to all non-profits. A television commercial asking for donations using video of the governor at the event might cause issues, even with a waiver checked during the purchase of tickets.
If you plan to use event attendees in a widespread sales effort, take the extra steps to make sure you do not create ill will. Reach out to them via email and ask specifically if you can use it for a specific use, such as being featured in a direct mail piece.
Even if the general waiver during ticket purchase was clicked, just the extra step gives your non-profit an extra layer of protection. Plus, your attendees and supporters will feel appreciated that you took the time to ask – and to let them know people will see their image in the sales collateral or in the commercial.
Are there exceptions?
There are always exceptions to the law. In Florida Statute 540.08, there are three exceptions:
- If the photo is being used in a news capacity by a legitimate news organization. This does not cover ads in the publication, only news stories.
- Use of an image in art.
- Use of an image in a crowd shot where the person is unidentified or is one of many in a crowd.
Also, just because the person has died does not give an organization the ability to use a photo at will. Florida law requires permission from the family of a deceased person for 40 years after their death.
In most cases, using someone’s photo from an event will not cause issues for a non-profit. The person who doesn’t want their photo used will most likely not sue, as that could generate bad publicity, although they could if they feel they were significantly damaged.
However, a non-profit could be forced to reshoot a television commercial or redesign and reprint marketing collateral without the image or video. That would result in wasted dollars and time, something very few non-profits can afford to do.
The attorneys at The Orlando Law Group help all types of legal issues for non-profit organizations in Orlando, Waterford Lakes, Altamonte Springs, Winter Garden, Lake Nona, St. Cloud, Kissimmee, and throughout Central Florida.
Whether it is on this issue or one of the thousands of other issues facing non-profit organizations, The Orlando Law Group can help.
If you have questions about anything discussed in this article or other legal matters, give our office a call at 407-512-4394 or fill out our online contact form to schedule a consultation to discuss your case. We have an office conveniently located at 12301 Lake Underhill Rd, Suite 213, Orlando, FL 32828, as well as offices in Seminole, Osceola and West Orange counties to assist you.
The articles on this blog are for informative purposes only and are no substitute for legal advice or an attorney-client relationship. If you are seeking legal advice, please contact our law firm directly.